Last updated 3 October 2026

Terms

These terms explain who runs Fervani, what it provides, how subscriptions, cancellation and refunds work, and what each of us is responsible for. Please read them before creating an account or buying Pro.

Who we are

Fervani is run by Eugen Lyubinskyi, a sole trader in the United Kingdom trading as Fervani (“we”, “us”). Our postal address is Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA, United Kingdom. You can email us at hello@fervani.com. “You” means the person or organisation using Fervani.

Agreement and eligibility

By creating an account, you agree to these Terms and acknowledge our Privacy Policy. You must be at least 18, or otherwise legally able to enter this agreement. If you use Fervani for an organisation, you confirm that you may act for it.

Some parts of these Terms apply differently to consumers and business customers. You are a consumer if you use Fervani mainly for purposes outside your trade, business, craft or profession. Where a section treats the two differently, it says so.

What Fervani provides

Fervani opens a public web page in a real browser, measures how it loads, reads visible copy and produces a score, evidence and suggested rewrites. The analysis is generated with an AI model.

Scores and recommendations are opinions and may be incomplete, inaccurate or unsuitable for your circumstances. They are not legal, accessibility, data-protection, advertising or search-engine advice, and they do not promise traffic, conversions, revenue, compliance or search rankings. Review and test changes before relying on them.

Pages and material you submit

You may submit a page you own or a public page you have a legitimate reason to review. You remain responsible for the URL and material you submit and for having any permission the law requires. Do not submit private, confidential, illegal or infringing material, personal data you are not entitled to process, or pages you have been asked not to access.

Public pages can contain other people's personal data, such as names or photographs. Only submit a page when you have a lawful reason to have it reviewed.

You give us the limited permission needed to load, capture, store and analyse the submitted page and to provide your report. You keep your rights in material you own. Fervani keeps its software, design, scoring system and branding. If you send us suggestions or feedback, we may use them without owing you anything.

Acceptable and fair use

Do not use Fervani to attack, probe, overload or evade protections on any system; introduce malware; scrape through automated accounts; bypass limits; share accounts; or resell access unless we agree in writing. Free includes 1 audit per UTC day. Pro includes 1,000 audits per monthly subscription billing period with no daily cap within that allowance. The billing-period allowance resets at your subscription renewal, not at the start of a calendar month, and unused audits do not roll over. Free's daily allowance resets at 00:00 UTC. Each paid account can start up to 40 reviews in any rolling 60-minute period. A review we could not start does not count; one that started does, even if it fails later. Paid access does not include bulk automation, API use, abusive traffic or activity that materially harms the service or other customers.

We may apply reasonable technical limits, pause abusive jobs, or suspend an account while we investigate a security or misuse risk. Where practical, we will explain the reason and provide a way to contact us.

Your account

Provide accurate account information, protect your sign-in method and tell us promptly if you suspect unauthorised access. You are responsible for activity performed through your account unless it resulted from our failure to use reasonable care.

Plans, payment and renewal

Pro is a monthly subscription. Prices are shown in US dollars, and the total you will pay, including any tax that applies, is shown on the Stripe checkout page before you pay. Your bank may add a currency conversion fee, which we do not control. Payments are processed by Stripe; we do not receive or store your full card number.

By confirming an upgrade, you ask us to give you access to Pro straight away and agree that the subscription renews each month until cancelled. If a payment fails or is reversed, we may restrict paid features until it is resolved. We will give you reasonable notice before a price increase applies to a future renewal, and you can cancel before it takes effect.

Your right to cancel within 14 days

If you are a consumer, you can cancel a new Pro subscription within 14 days of the day you buy it, without giving a reason.

Because you ask for access to Pro straight away, if you cancel within those 14 days we will refund what you paid minus a proportionate amount for the days of Pro you had before you told us you were cancelling.

To cancel, tell us clearly before the 14 days end, by email to hello@fervani.com or by post to the address above. You may use the model cancellation form at the end of these Terms, but you do not have to. We will refund you within 14 days of receiving your notice, to the payment method you used. This right applies when you first take out a subscription, not to each monthly renewal.

Cancelling your subscription

You can turn off renewal at any time from the plan page. Pro stays available until the end of the period you have already paid for, and you will not be charged again.

Deleting your account is different: deletion is immediate and irreversible, ends your access at once and cancels future renewal.

Refunds

Apart from the 14-day right above and any other right the law gives you, payments are not refundable. This includes a month you cancel partway through, time you did not use Fervani, and a period you had already paid for when an account was suspended for a serious breach of these Terms.

Availability and outages

Fervani is provided without a guaranteed level of availability. It may be slow, unavailable or unable to complete reviews because of maintenance, updates, failures at the providers we rely on (hosting, database, payments, browser and AI services), internet problems, attacks, or events outside our reasonable control.

We will use reasonable care and skill to keep Fervani running and to restore it when something goes wrong. Interruptions and outages do not entitle you to a refund, credit, discount or extension of your subscription.

If you are a business customer, this applies in full. If you are a consumer, it does not affect your statutory rights: under the Consumer Rights Act 2015, if a service you have paid for is not provided with reasonable care and skill, you may be entitled to have it performed again or to a price reduction.

Events outside our control

We are not responsible for delay or failure caused by events outside our reasonable control, such as failures of third-party providers, internet or power outages, cyber-attacks, natural disasters, war, government action or strikes. If one happens, we will tell you where practical and do what we reasonably can to limit its effect.

Security incidents and data loss

We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security. If an incident occurs, we will take reasonable steps to contain it, restore service, assess the impact and give any notifications the law requires, including to the Information Commissioner's Office and to affected users.

Keep your own copy of any report you need. Except where it results from our failure to use reasonable care and skill, we are not responsible for the loss of reports or screenshots.

Reports, sharing and retention

Free reports may be available to anyone holding their long random link. Treat that link as confidential. Pro can make reports private. Retention and deletion are described in the Privacy Policy.

Suspension, closure and changes to the service

We may suspend or close an account for material misuse, fraud, a security threat, non-payment or a serious breach of these Terms. We may change or remove features. If we decide to close Fervani permanently, we will give paying customers at least 30 days' notice where we reasonably can, stop charging renewals, and give any refund the law requires for a period we will no longer provide.

Responsibility when something goes wrong

We are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care. We are not responsible for losses caused by your misuse, unauthorised material, changes you make based on a report without appropriate review, or events outside our reasonable control where we used reasonable care.

If you are a business customer, then to the extent permitted by law we are not responsible for indirect loss, lost profit, lost revenue, lost opportunity or business interruption, and our total liability to you is limited to the subscription fees you paid us in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, data-protection obligations, your statutory consumer rights, or any other liability that cannot legally be excluded or limited.

Claims caused by business customers

If you are a business customer, you will cover our reasonable losses and costs arising from a claim by someone else that a page or material you submitted, or your use of Fervani in breach of these Terms, infringed their rights or broke the law. This section does not apply to consumers.

Changes to these Terms

We may update these Terms, for example to reflect changes to the service or the law. The date at the top shows the current version. If a change materially affects paying customers, we will tell you by email or in the product before it applies to your next renewal, and you can cancel before then.

Law and courts

These Terms are governed by the law of England and Wales, and disputes will be dealt with by the courts of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you can also bring proceedings in your local courts, and the mandatory consumer protections of where you live continue to apply to you.

General

• These Terms and the Privacy Policy are the whole agreement between us about Fervani.
• If a court finds part of these Terms unenforceable, the rest stays in force.
• If we do not enforce a right straight away, we can still enforce it later.
• We may transfer this agreement to someone who takes over Fervani, and doing so will not reduce your rights. You may not transfer your account without our written agreement.
• Nobody other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

Contact and complaints

Send billing, service or Terms questions to hello@fervani.com. Privacy requests go to privacy@fervani.com. You can also write to us at Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA, United Kingdom. We will try to resolve complaints directly and without unnecessary delay.

Model cancellation form